Cancellation and Refund Policy

The terms hereof shall constitute XFM Services (“Company”) cancellation and refund policy in relation to the Solutions rendered on the Website (“Cancellation and Refund Policy”). Capitalized terms not defined herein shall have the meaning ascribed to them in the Terms of Use.

Like most Internet Marketing Companies, XFM Services cannot issue you a refund for the services that we render. This includes website designs, Internet marketing services, photography, social media, graphics work, print work, logo work, and content writing. We take a careful approach to helping you get the best Internet exposure possible. We guarantee use of the best SEO practices possible, using only “white hat” SEO techniques to help you grow your rankings and traffic. And if given a long-term opportunity, we do guarantee you’ll see higher rankings and traffic from all our efforts.

Client assumes all risk, responsibility for all client website(s) content, photos, social media content, and graphics. Client also assumes all risk, and responsibility, for content that is posted to any social media site, by XFM Services, on the client’s behalf. Visit our client privacy page for more information.

Monthly Marketing Plans Cancellation Policy

XFM Services clients on an ongoing monthly marketing plan may cancel their plan, with 30 days prior written notice. XFM Services does not refund partial month payments. Cancellation only applies after the 30-day cancellation waiting period is over. Client will be charged for any work done during the 30 cancellation period.

Cancellation and Refunds by the Company

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason, without any claims or liability to pay finance charges or interest on the amount. Some situations that may result in your order being canceled include but are not limited to inaccuracies or errors in Solutions or pricing information, technical or technological problems or problems identified in relation to credit / debit fraud. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled by the Company after your credit / debit card has been charged, the said amount will be refunded to that credit / debit card account.

Note: Clients who receive a new website design, as part of an ongoing monthly marketing plan, are not eligible to cancel their plan in the first 180 days. If the client cancels before the 180 day requirement, the total of all unpaid pending monthly charges will be owed.

Contacting Us

If there are any questions regarding this privacy policy or if you want to request data erasure, you may contact us using the information below.